ADVISOR SERVICES

Transitions Support

Our goal is to transfer your assets quickly with minimal disruption to you and your clients. Our experienced Transitions Team is with you every step of the way. Expect personalized guidance from our dedicated specialists who know what to do to get the job done.

• The journey begins with inquiry; We’ll take a deep dive into your unique business and build a transitions timeline and repapering plan. We will connect you to valuable resources and proactively problem solve potential issues and bottlenecks.
• After your licenses transfer, we hit the ground running; Your repapering plan is executed; client info is collected, paperwork is generated, accounts are opened and monitored until all assets have transferred in good order, and account features are properly established. You’ll be in close contact with your Transitions Specialist who will provide timely account status updates.
• After assets have transferred and accounts are opened, we’ll move into the training and acclimation phase; Our goal is to set you up for operational success. We will get you up to speed by reviewing our policies, procedures, and compliance requirements during one-on-one training sessions. Then you will reconnect with the Western Wealth departments for a second overview of our services and value ads.

Virtual Administration

Outsource back-office admin tasks to experienced Western Wealth virtual assistants so you can focus on activities that drive growth and generate revenue.

• Western Wealth Virtual Admins are experienced; Our admins work seamlessly as an extension of your business. They are familiar with LPL’s systems and how advisors operate which allows them to anticipate your needs. You’ll experience less rejected paperwork and wasted time on lengthy calls to the service center. They understand Western Wealth & LPL compliance requirements and can help you fulfill them so you can confidently pass audits. Western Wealth Virtual Admins can also help you increase technology adoption for CRMs, eSignature, Account View, Move Money and eDelivery. Call in the experts!
• Eliminate the challenge of hiring and training new staff; Hiring and training someone from scratch is challenging and time consuming.
Working with the Western Wealth Virtual Admin is easy, cost-effective and provides flexibility. There are no extra office space or equipment costs. You’ll never need to micromanage Western Wealth Virtual Admins, pay for ‘down time’ or be pressured to keep staff busy.
• The Western Wealth Virtual Admin program is cost effective; There is no contract or time commitment required. You only pay for the time it takes to compete a task, and Western Wealth Virtual Admins take pride in completing tasks quickly and accurately. The more you outsource, the more you can focus on activities that drive revenue.
• Save Time; Spend less time on day-to-day operations and more time building your business and nurturing client relationships. Time is precious, spend it wisely.
• Western Wealth Virtual Admins are reliable; We match you up with a dedicated Virtual Admin who is your main point of contact. Our Virtual Admins work as a team. This structure ensures that someone is always available to assist you and your clients during normal business hours.

Information Technology

Our local in-house Western Wealth IT professionals support your hardware, software, systems, and cybersecurity needs so your business can run efficiently and securely.

• Onboarding support for newly affiliated advisors and staff; Our IT Specialist will get you up and running free of charge. Prior to onboarding with Western Wealth, you will participate in one-on-one tech consultations where we recommend tech hardware, software, internet service, storage, file sharing and backup systems, and industry tools that create efficiencies. We get your computer set-up and ensure you are fully functional on the date of your transition.
• Personal onsite and remote Tech support; Spend more time on client needs and experience fewer tech headaches by leveraging Western Wealth IT. We offer on-call support during business hours regardless of your location. Our Western Wealth IT Specialist can troubleshoot issues by remoting into your computer or coming to your office. We diagnose computer issues, provide phone, audio, networking, and connectivity support (internet, printer/scanner), Data backups, basic computer repair, and tune-ups to verify your computer is functioning at its best. This service is cost-effective and half the price of 3rd party vendors.
• Increase Productivity; Nothing halts productivity like technology failure! Western Wealth IT is quick to respond when your technology fails to perform as expected. Reduce downtime due to tech issues, experience fewer distractions and less frustration when you work with Western Wealth IT.
• Cyber Security; Western Wealth IT will ensure your sensitive data is secure and compliant. Our advanced cyber security technology monitors your devices and helps reduce online risks. Be at ease knowing your systems are current and compliant.
• Compliant Office; Western Wealth IT can verify your devices satisfy compliance requirements and are ready for a branch audit. We can conduct a complimentary pre-audit BOSP (Branch Office Security) equipment scan and help you manage sensitive data to meet compliance standards.
• Experienced; Our knowledgeable Western Wealth Tech Specialist understands how advisors run their businesses. We rely on extensive experience to help you implement the industry’s best tools and services. We are familiar with LPL Tech offerings and the Core Tech Package. We can recommend tools best suited to your unique practice, such as CRM, client portal, Advise Pay, Remote Deposit, eSignature, dictation software, video conferencing, instant messaging and more.

Client Service Team

Engage the Western Wealth Client Service Team to help manage clientele that are no longer key components of your practice.

• Services Offered; Comprehensive investment services, administrative and client service functions, Financial Planning, and Insurance plans.
• Added Benefits; Reduce your clientele to meet your practice objectives. Free up time to add or grow clients that match your practice dynamics. Purchase practices with the knowledge that the accounts that don’t fit your model can be offloaded to the Client Service Team. Engage clients who are not being actively managed. Rest well knowing your clients will be well cared for.
• Various Compensation Structures Available; If financial retention is desired, you may establish an override agreement (three-year term) based on desired level of involvement. If you wish to eliminate all affiliation with the clients, you may also ‘donate’ accounts to the Client Service Team.

Operational Support Services

Our goal is to make it easy for advisors to do business. Western Wealth is committed to providing personalized, one-on-one operational support so advisors spend less time figuring out how to run their practice and more time making valuable connections with their clients that drive growth.

• One-on-one Support; Western Wealth Operations Specialists are responsive, friendly, easy to work with, and eager to assist. They get to know you and your practice so they can provide personalized assistance. Get answers from people you know instead of calling a 1-800 number.
• Acclimate quickly; Once your transition is complete, we schedule individual monthly support calls with you throughout your first year with Western Wealth. We identify and focus on the areas that you need the most support, so your business doesn’t skip a beat.
• Operational Efficiencies & Best Practices; Running your practice can be time consuming and challenging. Our knowledgeable Western Wealth staff can recommend and help implement technologies and tools that best serve your business needs, including a Client Portal, a texting communication tool, DocuSign, dashboard customization and much more. Our experience allows us to provide valuable insights and solutions to a wide range of issues and compliance requirements. We are always thinking of new ways to support your practice.

Compliance

At Western Wealth, we view compliance as a partnership. Our officers work with you to identify and minimize risk to keep you in business and ensure your clients are well taken care of. We pride ourselves in being solutions oriented, knowledgeable, and accessible.

• Solutions Oriented; We take time to understand your unique practice and explore solutions that keep you in business and safe from regulators. Our Compliance staff prides themselves in offering proactive, friendly, non-adversarial support to our advisors. We work with you to help mitigate risk while resolving issues so you can continue to conduct business. We are on your side!
• Experienced Guidance; With over 100 years of combined experience, you can be confident that Western Wealth compliance staff are experts at identifying and minimizing risk. We stay up to date on regulatory policies so we can guide advisors through the everchanging regulatory landscape. Our staff is available to consult and train advisors on new guidance released from regulators related to SEC, FINRA, and DOL rules and regulations including the Investment Advisers Act of 1940, Securities Act of 1933, as well as other state and Federal regulations and securities laws.
• Local Support; We are accessible. You can call and speak directly to Compliance staff without the fear of a scope. We maintain open lines of communication with advisors and provide one on one personal guidance.
• What you can expect from us; In simple terms; partnership & respect. We never ask for more than what is needed.
• What we expect from you; In simple terms; Adherence to the Western Wealth Compliance Manual, prompt attention to requests, operate with integrity, and act in clients’ best interest.

Practice Acquisitions, Succession Planning & Survivorship

When it comes to Practice Acquisitions, Succession Planning and Survivorship, our objective is to coordinate a smooth transition of ownership that supports your goals and lays the foundation for your clients’ continued well-being. We offer personalized guidance and provide a large network of inhouse advisors to connect with.

• Acquisitions & Succession Planning Support; Buying or selling a practice can be an overwhelming process. Whether you are ready to expand or sell your practice, we will help you take control of your future and ensure a smooth transition of ownership. It begins with obtaining a fair practice valuation, securing financing, and finding a good match for you and your clients. We can help guide you through the process and help maximize the value of your practice.
• Survivorship Choices; With Western Wealth, you have options. You can select a successor of your choice or use the Branch as your default successor in the event of death or disability. We are committed to you and the well-being of those you love.
• Extensive Network of Advisors; Western Wealth has a large network of affiliated Advisors. We curate events and opportunities that allow advisors to identify inhouse solutions with compatible practices.

Financial Planning Support

If you’re looking to expand your menu of services to include financial planning, we can help you provide first-rate planning services for your clients. Our experts specialize in every detail of the planning process, starting with discovery all the way to delivery. We offer a flexible support structure that can be designed to meet your specific needs. Confidently engage our planning experts to help deepen client relationships and drive growth by expanding your services and winning more prospects.

• Holistic Approach; Our team takes a holistic approach to Wealth Management. We consider all aspects of your clients’ personal and financial lives to create a comprehensive plan that reflects their vision. With a personalized plan in place, your clients’ goals can become a reality in the future.
• Customized financial planning support; Our support structure can be adjusted to your individual needs. We can assist throughout the entire planning process, or help with certain components, including discovery, data entry, analyzing and incorporating your strategies and recommendations, and client presentations.
• Software Selection Consultation; Our experts can help you select the best planning software to fit your unique needs. We are familiar with frequently used tools such as WealthVision / eMoney, RightCapital, MoneyGuide Pro and LPL’s proprietary tool Client Goals and can help identify the right tool for you.
• Increased Client Engagement; Providing comprehensive planning services encourages client engagement. We can initiate discovery conversations, create a detailed cash flow plan that shows spending patterns, create a step-by-step action plan to help reduce debt, review potential unforeseen events that can negatively impact goals, and assist with recommendations to help ensure your clients are adequately protected. Planning brings clarity and definition to your clients’ financial goals.

Research and Reporting

The Western Wealth Research and Reporting team specializes in helping advisors identify the tools and services that fit their unique needs. We use our experience and knowledge to guide advisors to the research and reporting solutions that are cost effective and work best for you, and then show you how to how to use them.

• One-on-one Consultations; Our support structure starts with a one-on-one in-depth consultation call. We take time to learn about your practice, share best practices, and provide an overview of the available integrated tools and subscriptions listed below. We offer subscription details, sample reports, recommendations, inquiries, and one-off reporting requests.
• Performance Reporting; At Western Wealth, you have access to integrated tools that allow you to create customized, compliance approved performance reports for your client groups, households and custom groups that directly link to the client portal. We can review pre-defined template options with you or help create custom templates with your desired content and DBA logo. We will also help set an automated reporting schedule.
• Proposal Generation; Turn prospects into clients and serve existing clients with integrated proposal generation tools. Employ a risk-profile questionnaire to determine risk tolerance and investment objective, then compare it to the client’s/prospects current allocation. Create a proposal resort that shows the benefit of moving from existing to proposed allocations.
• Portfolio Review and Rebalancing; Our recommended tools help streamline portfolio rebalancing so you can efficiently and strategically place trades across your book. Conduct risk assessments that allow you to build models that align with your client’s risk tolerance.
• Research and Analysis Reports; Subscribe to tools such as CFRA Marketscope, Morningstar Advisor Workstation, Zacks Premium or Blue Vault Non-Traded REIT for research and analysis reports. Quarterly & monthly analysis summaries are also published in the West Wing News publication, including Mutual fund and Stock hotlists, Sector Analysis, and the Western Wealth Select ETF list. One off research and analysis reports provided upon request.

Personnel Resources

The process of hiring, onboarding, training, and running payroll for support staff can be challenging and time consuming. At Western Wealth, we offer registrations and payroll assistance for your support staff so you can focus on what you do best; helping your clients reach their financial objectives.

• Payroll Service; We provide payroll services for your support staff. We process bi-weekly payroll, track PTO and process tax filings so you don’t have to.
• 401(K) Program with Match; Our 401 K program is available to your support staff. We will provide an overview of the enrollment process, benefits, contribution limits, & vesting schedule. The 4% match is covered by Western Wealth up to $3,000.
• Registrations & Onboarding Assistance for Support Staff; Our Western Wealth Comptroller and Registrations Specialist works as your LPL Registration Liaison. She will distribute and process all onboarding paperwork for you and your staff to achieve a smooth transition process. Support Staff Hiring Assistance and Training; We will work with you to write and post a job description in Indeed and LinkedIn. We can also help review submitted resumes and conduct interviews if desired. Upon hiring, our Virtual Admins provide 5 hours of complimentary training on Branch systems, policies and procedures.

Western Select Branch Portfolios

The Investment Committee is comprised of these experienced members:

• Mike Akins | Investment Committee Chair
• Mike Gaffney | Institutional Business Development
• Chris Eaton | Portfolio Manager
• Dane Steigerwald | Western Select Operations

Reasons to consider outsourcing your portfolio design and management responsibilities are:

• Outsource research, due diligence and construction functions
• Ensure that portfolio strategies remain in-line with client objectives
• Performance reports are generated by the branch
• Portfolio trading and rebalancing are performed by the branch
• Allocate more time towards complex client issues
• Increased quality of life by eliminating mundane tasks
• Client approved quarterly fact sheets are provided
• Detailed Morningstar reports are available
• Investment committee members are available for client discussions

What portfolios are available?

All totaled, we offer 20 unique models to meet your client’s investment objectives.

Five Core models to match the typical investment objectives.

• Income with Capital Preservation
• Income with Moderate Growth
• Growth with Income
• Growth
• Aggressive Growth

Due to volatile markets, we also offer Half-Cash versions of our Core models above.

Six Unconstrained models:

• Analyst Choice
• Environmental, Social and Governance (ESG)
• Rising Dividend Growth - 100% stocks
• Dividend Focused – Income with Moderate Growth
• Dividend Focused – Growth with Income
• Dividend Focused – Growth

Five Fidelity 403B mutual fund models:

• Income with Capital Preservation
• Income with Moderate Growth
• Growth with Income
• Growth
• Aggressive Growth

Please send inquiries to westernselect@wwa-wwm.com for more details and steps involved to incorporate these models into your practice.